The Solicitors Regulation Authority (SRA) has identified a significant improvement in consumer confidence in the affordability of access to legal services.
Almost one year after the SRA’s Transparency Rules came into full effect, independent research commissioned by the regulator has also found that only 10% of consumers now say that they believe instructing a solicitor may be unaffordable.
This compares to more than half presuming this was the case before they had access to accurate and transparent pricing.
The research also found that most firms surveyed said they were publishing the necessary price and service information.
The research appears to show that availability of more online information about sol...
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