Knowledge management

How to deal with information overload

By Jeff Berardi, Chief Marketing Officer, K&L Gates 

KM healthcheck: How to effectively measure KM performance

Hélène Russell discusses how to measure the performance of your firm’s KM systems and prevent fee earners and staff from ‘gaming’ the results

Repackaging knowledge: Using KM to win new business

Paul Byfield discusses how KM can be used as a tool to market your firm’s skills and expertise to clients

Make or buy: How to choose a KM system for your firm

Stephanie Barnes explores the key considerations in choosing between a custom and off-the-shelf KM system

Targeted effect: How to secure partner engagement with KM

Ruth Ward explores the factors that positively influence partner ?and fee-earner engagement with KM

Competitor alliance: Why cooptition is a business imperative

Firms should cooperate with competitors to secure their future in the ?new world order, says Dr Frank-Jürgen Richter, chairman of Horasis

Outsourcing research: What to ask when outsourcing library and information services

Gillian Watt on what to consider when outsourcing the firm’s library and information services function