Knowledge management

Why most law firms’ internal collaboration systems are doomed to fail

By Oz Benamram, Chief Knowledge Officer, White & Case

Social presence: How to use LinkedIn for knowledge sharing and network building

Hélène Russell shares some tips on using LinkedIn for knowledge sharing and network building

Lean and agile: How legal project management can transform client services

Karen Dalton and John Duggan reveal how Seyfarth Shaw’s client services have evolved to embrace ‘lean’ and ‘agile’ legal project management

Virtual water cooler: Enterprise social networks for law firms

Would an enterprise social network benefit your firm? Hélène Russell suggests some key considerations

Rethinking workflows: Re-engineering case management processes

Scott Rechtschaffen shares how Littler won substantial new business by radically changing ?its case management processes

Organising chaos: Creating electronic matter files

Jan Durant shares how she created user-friendly electronic matter files ?at Lewis Silkin

Will 2013 be the year of centralised matter management?

By Oz Benamram, Chief Knowledge Officer, White & Case