Exceptional client experience is more vital than ever to sustain loyalty, says Helen Hamilton-Shaw
Tracking business development data is essential for firm growth, explains Fiona Jackson
SRA identifies encouraging trends around transparency reforms
The perfect legal business does not have to be ‘pie in the sky’, says Simon McCrum
Back in the day when legal aid paid quickly, a female estate agent helped Marilyn Stowe get her firm off the ground
Inksters was the first law firm in Scotland to start tweeting. With contributions from today’s tweeters, Brian Inkster looks at how firms and individ
Individual’s use of social media in the workplace raises significant issues for firms, says Gabriel Habel
Michelle Monnes-Thomas talks about her dementia work and how it affects her legal practice
An innovation board can be an asset to firms seeking to innovate, but first they need to appreciate what innovation really is, says Hélène Ru
Want to speak to us about something else? Then pop your details in to the form below and we will get back to you shortly.