Nearly half of general counsel (GCs) say they may end their relationships with law firms this year due to underperformance, according to the latest Association of Corporate Counsel (ACC) Chief Legal Officers Survey.

I certainly have some sympathy for GCs: the obvious pressure to do more for less against a backdrop of increasing regulation and a widespread recruitment freeze means they inevitably look externally for assistance, yet continue to be poorly served by the legal services market.

Despite claims to the contrary from la...

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